General Policy Statement

"At Fash Exuber Global Private Limited, we want you to be completely thrilled and satisfied with your purchase. We know shopping online can be tricky, which is why we've made our returns, cancellation, and refund policy as simple and transparent as possible. If you're not 100% satisfied for any reason, we're here to help."

OTHER TERMS AND CONDITIONS:

Refusal of return request: Fash Exuber Global Private Limited (FEGPL) reserves the right to refuse or cancel any return request. If the request for returns is not allowed by the Returns Policy, you will not be refunded the payment made or any costs and will not be able to raise a second request for return for the same product. You agree not to dispute the decision made by FEGPL and accept FEGPL decision regarding the refusal or cancellation and further agree not hold FEGPL liable for any refusal or cancellation.

Frivolous complaints: In the event of frivolous or baseless complaints or requests regarding the quality or content of the products, FEGPL reserves the right to take necessary legal actions against you and you will be solely liable for all costs incurred by FEGPL in this regard.

Return Shipping Process: In case of damaged claims, FEGPL may ask for pictures of the damaged product before it is approved or allowed for return and accordingly the refund shall be processed.

For return shipping managed by FEGPL, you will need to hand over the product to the assigned logistics service provider at the time of pick-up. In the event the logistics service provider makes attempts to pick-up the product and you are unavailable or not ready to handover the product, FEGPL or logistics service provider will not be held responsible for the delay in pick-up or processing of the quality check by the seller and hence the refund and a maximum of 3 attempts will be made by the logistics service provider.