Privacy policy

Privacy Policy

This Privacy Policy describes how Fash Exuber Global Private Limited ("we," "us," or "our") collects, uses, and protects your personal information when you visit or make a purchase from www.fashexuber.com  and any other websites or applications we own or operate.

By using our Site and services, you consent to the collection, use, and sharing of your information as described in this policy.

What Information We Collect

We collect your personal information to provide you with an excellent shopping experience, process your orders, and communicate with you. The types of information we may collect include:

  • Information You Give Us Directly: This includes details you provide when you make a purchase, create an account, sign up for our newsletter, or contact us. This may include your name, email address, phone number, shipping and billing address, and payment details.
  • Information We Collect Automatically: When you visit our Site, we automatically collect certain information about your device and activity. This may include your IP address, browser type, operating system, and information about the pages you view and products you browse. We collect this data using technologies like cookies and log files to understand how our site is used.
  • Information from Third Parties: We may receive information about you from third-party services, such as payment gateways, shipping partners, and social media platforms. We use this data to process your orders, deliver products, and improve our marketing efforts.

How We Use Your Information

We use the personal information we collect for various business purposes, including to:

  • Process and Fulfill Your Orders: We use your name, address, and payment details to complete your purchase, process your payment, and ship your products to you.

  • Provide Customer Support: We use your information to respond to your inquiries, resolve any issues, and provide assistance with your orders.

  • Personalize Your Shopping Experience: We use your browsing and purchase history to recommend products and content that we think you'll find interesting.

  • Communicate with You: We use your contact information to send you order confirmations, shipping updates, and, if you've opted in, marketing emails about new products, promotions, or sales.

  • Improve Our Business: We use aggregated data to analyze how our Site is being used, identify trends, and enhance our products and services.

  • Ensure Security: We use your information to detect and prevent fraud, ensure the security of our Site, and comply with legal obligations.

How We Share Your Information

We do not sell, rent, or trade your personal information with third parties for their marketing purposes. We only share your information with trusted third parties who help us operate our business and provide services to you. These include:

  • Service Providers: We work with companies that help us with payment processing, order fulfillment, shipping, data analysis, and marketing. They only have access to the personal information necessary to perform their functions and are contractually obligated to keep it confidential and secure.

  • Legal Compliance: We may share your information if required by law, such as in response to a court order or government request, or to protect our rights or the safety of others.

Data Security

We take reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. We use a combination of physical, electronic, and procedural safeguards, including data encryption and secure servers.

However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

Your Rights and Choices

As a user in India, you have certain rights regarding your personal information, including the right to:

  • Access the personal information we hold about you.

  • Correct any inaccurate information.

  • Request deletion of your personal information (subject to legal obligations).

  • Withdraw your consent at any time.

To exercise these rights, please contact us using the details provided below. You can also opt out of receiving marketing communications by clicking the "unsubscribe" link in any of our emails.

Children's Privacy

Our Site is not intended for children under the age of 18. We do not knowingly collect personal information from individuals under this age. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately to have it removed.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our Site and updating the "Last Updated" date at the bottom.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at support@fashexuber.com and customer support number